Ransomware is a type of malicious software that blocks access to data and forces you to pay the creators a fee to un-encrypt your data. Our filtering system helps filter a lot of these threats but some of them still might come through. When our first defense fails we are now reliant on our second defense which is us the “users”.

There are some ways to check and see if these emails contain malicious software or not.

  • First check the sender and verify that the user is someone you know.
  • Next (without clicking) place your cursor over the download/link and check the bottom left corner of the screen. Here you should notice where the link goes. For example, https://www.google.com/support
  • Lastly read the text of the link and see what that says.

It is always best to simply not open anything from an unknown sender and just delete the message or move it to the trash. That way you don’t accidentally click the link. Remember that you are the most effective way to stop malicious attacks. If you are unsure and want a second opinion, then you can send it to use “your IT staff” and title the email “suspected malicious email” or something along those lines.

Here are some other tips to lower the risk of falling victim to these attacks.

  • When sending documents to each other use google docs, that way you know it is a known user and you also store a copy in your drive.
  • Backup, backup, and backup again. You can save a copy of your pictures, files, and even videos on your google drive, a thumb drive, or an external drive. (we are always available to give you recommendations on what to purchase if you would like to backup data).
  • Lastly make sure that you give your computer enough time to update and stay up to date. You can do this by leaving it on for a few hours on the school network and restart it every once in a while. Sometimes when electing to restart the computer you will have a notification indicating your PC needs to be updated. That’s okay, go ahead and start the update process right before you leave for work. That way you don’t have to wait for the updates to install.

We hope that this helps. And as always if you have more questions please feel free to send us a message.